National Association of Business Crime Partnerships


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Draft advice for retail businesses and shopworkers on reporting violent crime

A draft guide issued by the Home Office offers advice for businesses on when and how to report violent crime.

Advice for retail businesses and shopworkers on reporting violent crime

 You MUST report ALL incidents of violence and abuse to the Police.

 Violence and abuse against staff is NEVER ACCEPTABLE and should not be tolerated. 


 Call 999 immediately if:

·      it feels like the situation could get heated or violent

·      the crime is in progress

·      someone is in immediate danger

·      you need help right away


 Speak slowly and clearly:

 ·      Describe what is happening by answering the following key questions:

o  Has violence been used or threatened?

o  Is there immediate risk?

o  Is the suspect on the scene?

o  Have any weapons been seen or threatened?

o  Are there any injuries?

·      Give your location; name of business, address & postcode

 Non-emergency - Report it online or call 101

 To report a crime that does not require an emergency response go to the website of your local police force or call 101.

If you want to report a crime anonymously call Crime Stoppers on 0800 555 111 or you can report it anonymously online with Crime Stoppers:


Kylie Wroe